AND Desktop - Business Computer Telephony Integration and Communications Client

Phone: +49 (0) 811 88998 110

E-mail: sales-germany(a)enghouse.com.com

ARC attendant console services are available online as well as by phone or email. Our ANDTEK Ressource Center (ARC) supports you in setting up your attendant console, answer questions about how to use the desktop client and how to speed up daily communications. Please make sure to have your contract number available when contacting the ARC Attendant Console service desk. ARC is part of ANDTEK service offerings and requires that you have an active service contract to access the ARC Attendant Console service.

AND Desktop - Business Computer Telephony Integration and Communications Client

AND Desktop - Business Computer Telephony Integration and Communications Client

Effective communication requires the appropriate tool at the right time. AND Desktop is a desktop application that helps you to communicate as fast and easy as you deserve.

Multiple operating systems and communication protocols are integrated transparently and offer a unique user experience. Our approach enables you to deploy AND Desktop throughout your corporate net

AND Phone

AND Phone Group

> Group MA

AND Phone Recorder

AND Phone Lockout

AND Phone Broadcast

AND Phone Directory

AND Phone Settings

> CallBack

> CallList

AND Phone Reporting

AND Contact Center

Information
Overview
Features
Versions

AND Desktop - Business Computer Telephony Integration and Communications Client

Effective communication requires the appropriate tool at the right time. AND Desktop is a desktop application that helps you to communicate as fast and easy as you deserve.

Multiple operating systems and communication protocols are integrated transparently and offer a unique user experience. Our approach enables you to deploy AND Desktop throughout your corporate network and still have centralized management and controlling capabilities.

Working on multiple Windows operating systems gives you a single communications client for the whole enterprise.

By leveraging your unified communications infrastructure in combination with AND Phone business applications you implement voice recording, corporate-wide directories, manager/assistant services and productivity tools - all accessible within AND Desktop.

AND Desktop is available in three different versions depending on your communications need:

AND Desktop CTD (Click-to-Dial)

Use your AND Desktop software to call phone numbers directly out of various applications like MS Word, MS Outlook, Adobe Acrobat or from Web sites.
AND Desktop CTI (Computer Telephony Integration)

Additional services are available to get the status of other phone users, integration of corporate directories and manager/assistant services.
AND Desktop AC (Attendant Console)

This version of AND Desktop offers additional services for queuing incoming calls, call fallback and services to handle large call volumes.

ANDTEK TV | Terms | Partner | Company | Impressum

Fastlinks:Voice Recording \| Presence and Status \| Lock Phone \| Directory \| Desktop Client \| IP Phone Settings \| Broadcast and Paging \| DECT \| Communications Applications \| Free XML Services \| VoIP Ceiling Speaker \| Enghouse Interactive \| Audio Amplifier

Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft ®, Windows ®, Outlook ®, Lync ® are registered trademarks of Microsoft Corporation. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. ANDTEK is an Enghouse Interactive company. All other trademarks mentioned in this document or Web site are the property of their respective owners.