|Person welche eingehende und ausgehende Telefonate führt. Wird speziell im Callcenter Umfeld verwendet.|
|Person handling incoming and outgoing calls.|Additional Information:
ANDTEK Communications Applications Solutions
Cisco Technology Development Partner
, ANDTEK specializes in delivering applications enabling you to fully leverage your communications network. ANDTEK
unified communications applications
offer you a wide range of powerful and effective network applications for IP phone and client software for various operating systems, like
Windows (including Vista), Mac OS X and Linux. Services are developed especially for IP telephony systems and use new communications features to enhance unified communications.
Applications for voice recording, tannoy systems, manager/assistant services, presence, directory integration (e.g. LDAP, AD, SQL, ASCII,...), conferencing, security and CTI are available on a centrally managed AND Phone Application Server (APAS)
Some key considerations when implemention additional services in your unified communications network:
- Scalability: make sure that applications will work even with your future growth in mind
- Support: make sure that you get support before you need it
- Administration: complex systems need simple administration front-ends
- Cost: make sure that the total solution is cost effective - don't forget installation, maintenance, updates, ...
If you have any questions feel free to contact us and we discuss your requirements in detail.