Government Services Solutions for Unified Communications

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Government Services Solutions for Unified Communications


ANDTEK Government Solution The ANDTEK Government Solution delivers advanced ...




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ANDTEK Government Solution



The ANDTEK Government Solution delivers advanced features on our scalable platform for government, public safety and defense agencies. Integrating ANDTEK services into Cisco Unified Communications networks enables government institutions to fully leverage their communications infrastructure and meet regulatory and compliance requirements.



Reduced complexity by implementing a highly available and flexible platform offers security and safety services as well as public and emergency announcements, crisis conferencing functionality and integration of government databases and directories into the unified communications system - all on one platform with optimized administration and standards compliant integration into Cisco Unified Communications Manager.

Market Opportunity



Governments have to leverage their communications structure to respond to national, citizen and business needs while reducing the cost for IT infrastructure. Improving productivity in governments is realized by automating manual processes, consolidating communications applications and streamlining communications processes. Benefits for government institutions are:

  • Enables agencies to share infrastructure and business services to reduce costs, improve efficiency, and improve the government employee and citizen experience.
  • Emergency announcements, crisis conferencing and priority calling services to sustain government operations during inclement weather, pandemic, or emergency situations.
  • Prevent communications infrastructure misuse and increase security and safety throughout the unified communications system.
  • Improving administrative efficiency by integration different types of communications on one platform.
  • Meet legal regulations and compliance requirements by secure voice and monitoring.
  • Improves citizen service experience through faster communications response and small distributed call center services.


© 2000-2023 ANDTEKANDTEK Cisco Unified CallManager Group and Presence ServiceANDTEK Mini ACD for small Call Center services - automatic call distribution for Unified CallManagerANDTEK voice recording for Unified CallManager Express with secure recordingANDTEK IP phone lockout and phone lockdown to secure unified communication networksANDTEK voice and media broadcast solution with crisis conferencingANDTEK Directory integration for Active Directory, LDAP and SQL into Unified Communication NetworksANDTEK IP phone settings module to simplify profile selection on IP phonesLync desktop client for enterprise unified communicationsANDTEK Attendant Console and CTI softwareANDTEK PC desktop client for IP phone control, click-to-dial, MS Outlook dialer and presence integrationARC (ANDTEK Ressource Center) access to software and documentation ANDTEK TV | Terms | Partner | Company | Impressum

Fastlinks:Voice Recording | Presence and Status | Lock Phone | Directory | Desktop Client | IP Phone Settings | Broadcast and Paging | DECT | Communications Applications | Free XML Services | VoIP Ceiling Speaker | Enghouse Interactive | Audio Amplifier
 
Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft ®, Windows ®, Outlook ®, Lync ® are registered trademarks of Microsoft Corporation. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. ANDTEK is an Enghouse Interactive company. All other trademarks mentioned in this document or Web site are the property of their respective owners.